Oloiya Privacy Policy

 


 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, contact number, delivery address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Marketing Emails (if applicable): With your permission, we may send you emails about our store, new products and other updates.


 

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

When you provide our integrated payment gateways (paypal, ipay88) with your personal information to complete a payment transaction, we do not collect personal information regarding your personal payment details and data. Please refer to our integrated payment gateway’s privacy policy below:

Paypal Privacy Policy
https://www.paypal.com/us/webapps/mpp/ua/privacy-full

iPay88 Privacy Policy
http://www.ipay88.com/agreement/privacy.asp

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at purchasing@oloiya.com or mailing us at: Q-Q Food Retail Sdn Bhd, 30, Jalan Hang Lekir 50000 Kuala Lumpur, Wilayah Persekutuan, Malaysia.


 

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


SECTION 4 – OLOIYA PRODUCTS ONLINE STORE

Our store is created by our IT vendor, Appverything / AP System Solution Sdn Bhd. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Additionally, our contract with our IT vendor generally prohibit our vendors from accessing customer data except under limited circumstances.

Your data is stored through our own OLOIYA data storage, databases and the general OLOIYA application provided by Q-Q Food Retail Sdn Bhd. OLOIYA store your data on a secure server behind a firewall.


SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.
Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all Privacy Act and the National Privacy requirements and implement generally accepted industry standards.
Cookies

When you access our Website, your IP address and information about your visit (such as time stamp, date, duration etc) will be automatically picked up by our Website.

A “cookie” may be attached when you enter. Cookies are pieces of information that websites transfer to your computer’s hard drive or mobile devices for record-keeping purposes. The use of cookies is now an industry standard as most browsers are initially set up to accept cookies.

If you prefer, you can reset your browser either to notify you when you have received a cookie, or to refuse to accept cookies. Please also note that your user experience will be affected and areas of certain sites will not function properly if you set your browser to not accept cookies.


SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information:
Contact our Marketing Team at marketing@oloiya.com
or
By mail at Q-Q Food Retail Sdn Bhd, 30, Jalan Hang Lekir 50000 Kuala Lumpur, Wilayah Persekutuan, Malaysia